BJ Bet FAQ —
Find Answers to All Your Questions Right Here

An NID is not required at the time of registration. However, it may be needed to verify your identity for larger withdrawals. This is done solely to ensure the security of your account.

No, each person is allowed only one account on BJ Bet. Attempting to create multiple accounts may result in all associated accounts being suspended and any remaining balance being forfeited.

You must be 18 or older to create an account on BJ Bet. Account registration by minors is strictly prohibited. We are committed to responsible gaming.

Login issues can occur for several reasons:

• Incorrect mobile number or password entered
• Account temporarily locked due to too many failed login attempts
• Weak Internet Connection
• Cache or Cookie Issues

If the problem persists, please reach out to our support team on Live Chat.

Yes, you can log in to the same account from multiple devices. However, logging in from an unrecognized device will require OTP verification for security. You can manage your active sessions from Account Settings.

The minimum deposit on BJ Bet is just BDT 100. That's all you need to start playing and claim your welcome bonus.

In most cases, deposits are credited instantly. bKash and Nagad transactions are typically processed within 1–5 minutes. Bank transfers may take up to 30 minutes. If your deposit hasn't arrived after 30 minutes, please contact our support team.

No, BJ Bet does not charge any deposit fees. However, your mobile banking provider (bKash/Nagad) may apply their own transfer charges — this is beyond our control.

Minimum Withdrawal BDT 300. Maximum daily withdrawal limit: BDT 500,000 can be withdrawn. For larger withdrawal amounts, identity verification may be required.

If your withdrawal is delayed, check your account's transaction history first. If the status shows "Processing" for more than 2 hours, contact our support via live chat. Having your transaction ID ready will help resolve the issue faster.

No, bonus funds cannot be withdrawn directly. A specific wagering requirement on the bonus amount must be Wagering Requirements must be met. For example, a 30x wagering requirement means you need to place bets totalling 30 times the bonus amount before withdrawing any winnings from it. Terms vary for each bonus — please check the Promotions page.

Log in to your account, get your referral code, and share it with friends. When they register using your code and make their first deposit, a referral bonus will be credited to your account automatically.

A fixed percentage of your daily losses is credited back to your account as cashback the following morning. The cashback rate varies based on your VIP level — standard members receive 3–5%, while VIP members can earn up to 10%.

Absolutely! BJ Bet is a fully mobile-friendly platform. Download the Android app for the best experience, or use the site directly in your mobile browser — it works great either way. The app also features biometric login, push notifications, and faster loading times.

Live Betting lets you place wagers on a match as it unfolds in real time. Odds shift with every moment of the game, and a well-timed bet can yield far greater returns than a standard pre-match wager. You can also use the Cash Out feature to lock in your winnings at any point.

If a game won't load, try the following steps:

• Check Your Internet Connection
• Clear Your Browser Cache & Cookies
• Try a Different Browser
• Update the App
• Restart Your Device

If you're experiencing any issues, let us know via Live Chat.

Contact support immediately and change your password. Our team will lock the account and launch an investigation. Always use a strong password and never share it with anyone.

Yes, you can close your account at any time. Simply contact our support team. Before closing, make sure you have no pending withdrawals or active bonuses. If you have a remaining balance, please withdraw it first.